A councelor surprised me with a large bill last Dec. 2015.(I didn't have insurance at the time and my BF was paying for my bill and a year passed with only using her services periodically and my bf paid upfront for therapy services) Without any prior monthly statements a year went by and the councelor demanded $3,800 payment within two weeks or she would send me to collections. I asked for a copy of my medial file and any other documents I signed including clarification of dates and times and more information for items that were questionable. She refused to do so and said her information was just correct. I live in WA state and have a right to my medical records including documents i signed for services.
I sent another certified letter and emailed a copy to this person for the same information i requested the first time.
They accepted the letter, didn't open it and then returned it to the post office to return to sender.
Will my email serve as their understanding that I requested the same documents? OR do I now need to higher a company that serves letters in person and how can a professional refuse to provide further detials of their services but expect me to accept her total as being accurate. Personally I feel like I am being scamed by this therapist who is trying to double charge me for billing after taking payments from my BF.
Last but not least I saw this therapist because my son claimed his father touched him inapropriately. During this time I gave her permission to talk to CPS, the GAL. But she never did
she mention that she would charge me for such.
All the other counselors who helped my son didn't charge to talk to one another or my son's psychiatrist or the GAL etc.
An example is this person would charge me to talk to the GAL for 3 hours but the GAL would only indicate that she spoke to that councelor for only .8 of an hour.
I don't understand how someone can just bill and have no explanations. She would also try to charge me for emails that she didn't respond to. The counselor for my son would never charge my son's insurance for any extra work.
I'm confused and feel like this person is trying to take advantage of me financially for after I was no longer her client she still rang up a bill talking to other people she did not have permission to talk to. This is something that could of been worked out just by having that person supply the information I requested. My estimate is that there was a small bill owed that my BF didn't cover of maybe $700-$1,200 but not $3,800.
What to do