Hello- Thank you for asking the question. I have over 30 years of experience working with individuals, couples and families & am happy to reply.
I am sorry to hear about this situation and hope that you daughter is feeling better.
I have been on staff and many Psychiatric Facilities in both the private and public sector.
In a situation like this, I suggest that you make direct contact with the Administrator of the Facility and lodge a formal complaint.
This is how you get the ball rolling and if respond to me with the name and location of the facility, I will be happy to identify the proper Administrative Personnel and also any regulatory agencies that you may wish to report this to.
Medical records (particularly for patients treated in Psychiatric Facilities) are protected from disclosure as regulated by Federal Law.
Detail on this is provided here:
Records are the property of the Facility and although I understand your desire to have them expunged, I frankly do not think this will ever be possible. Again, unless your Daughter (an adult) authorized their release- it is unlikely that anyone would ever have access to them.
I think the best approach is to have this investigated administratively and allow the administrative and peer review process to help you feel better about this situation.
Again- I am happy to identify appropriate personnel to contact if you respond with the Name and Location of the facility .
I look forward to helping you with this.
Kindest regards, Bill
So the single bit of advice is to complain to the hospital administration? Yea sure, like they are going to admit a screw-up .
What about all of the other concerns I had mentioned? Should I get another psychiatrist to certify that she is NOT bi-polar, etc. ? Should I contact the insurance company and complain? What must I do so that she can truthfully say "no" to the question about ever having been treated in a mental health ward?
With all due respect......I have extensive experience addressing issues like this. You can get second opinions and all can yield different results. You will not get anywhere with a second opinion. Getting administrators involved is the best way to get not only administrative involvement but also peer review process will provide for additional Expert opinions without you having to spend money. Complaint review process is taken very seriously and is the best approach in this type of process.
Also, keep in mind that All facilities have State and Federal Oversight so that a there are checks and balances. State Boards of Medicine also investigate complaints such as you describe.
You will not be able to reverse the fact that this is recorded in medical records. I know of no current situation where one would be required to disclose that they have been treated in a mental health facility.
Again, this reality is protected by Federal law. Kind regards, Bill