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tkman55, Mechanic
Category: Medium and Heavy Trucks
Satisfied Customers: 139
Experience:  Diesel Truck Mechanic for over 34 years. Specialize in Thermo King and Carrier Transicold refrigerated units
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Straight box truck with a Spectrum unit on it. When it is

Customer Question

Straight box truck with a Spectrum unit on it. When it is plugged in for electric standby operation, the electric motor comes on for about 30 seconds. The display in the cab says "electric motor starting"...however, it never recognizes that the motor actually kicked on. It comes up with a fault for the electric motor not starting. What tells the controller that the electric motor is on? It doesn't seem to recognize that the motor is working.
Submitted: 3 months ago.
Category: Medium and Heavy Trucks
Expert:  Wayne replied 3 months ago.

Hi I'm Wayne

I will help you with this

in the panel of the unit is a start relay and run relay

I suspect that the run relay is faulty

I suggest to replace that

I hope this helped you

If this helped you

Please rate my answer 3 or more Stars

If more info is need use reply button

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Customer: replied 3 months ago.
That's not the problem.
Expert:  Wayne replied 3 months ago.

Thank you for that

I will opt-out ,put back to the board

don't reply or rate me , locks question back to me

Expert:  tkman55 replied 3 months ago.

do you still need help? is this a t500 truck unit? spectrum is not enough info also is this a smart refer? I have to go on a call but when I get back in a couple hours I will see if you have responded and get you help

Customer: replied 3 months ago.
The data sticker says " Spectrum TS Gener.". The electric motor runs for 30 seconds and stops. The displayed code is "electric motor failed to start". Does it look for alternator output or something else to indicate the electric motor is operating.
Customer: replied 3 months ago.
Got it working

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