How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Jeremy Your Own Question
Jeremy, Certified Truck/Bus Technician
Category: Medium and Heavy Trucks
Satisfied Customers: 2729
Experience:  ASE Med/HD Truck Technician, NATEF Diesel Engines and Electrical/Electronics Technician, EPA 608/609 HVAC Certified, Steering/Suspension and ABS/Brakes Technician
Type Your Medium and Heavy Trucks Question Here...
Jeremy is online now
A new question is answered every 9 seconds

My truck says i need to a parked rgen. I done it several

Customer Question

My truck says i need to a parked rgen. I done it several times but red check engine light keeps flashing and says its going to shutdown
JA: Sometimes things that you think will be really complicated end up being easy to fix. The Heavy Truck Mechanic I'm going to connect you with knows all the tricks and shortcuts. Tell me a bit more about what's going on so the Heavy Truck Mechanic can help you best.
Customer: My truck says to do a parked rgen. I done it several times but the red engine light keeps flashing
JA: Is there anything else the Heavy Truck Mechanic should be aware of?
Customer: No
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Heavy Truck Mechanic about your situation and then connect you two.
Submitted: 4 months ago.
Category: Medium and Heavy Trucks
Expert:  Jeremy replied 4 months ago.
My name is ***** ***** I will assist you with your question today. I'm an independent contractor and I don't get paid until a rating has been made. We can go back and forth as needed to help resolve the issue you are having. Follow ups are free after ratings, so rate in confidence!
What is the year, make, model of the vehicle and what engine do you have? If the parked regen isn't doing the job, then there is either a fault in the regen system that needs to be addressed or the filter has reached its service limit and needs to be removed for baking in a special machine that cleans the dpf filter with special chemicals. These are the reasons that the parked regen will need to be completed after it was finished. It happens a lot on these newer trucks.__________________________________________________________________________________________________________________________You want a 5 star service and I want to provide a 5 star service. Please consider that I don't know your skill level as well as I can't see, touch, smell, hear the vehicle/machine in question. Please provide as much detail as possible and I will provide as much back. Once an answer is provided, you should see a rating screen. Please rate my personal service to you. The ratings are my personal feedback,they are not the site feedback. Thank you for allowing me to assist you through Just Answer! Jeremy
Expert:  Jeremy replied 4 months ago.

I see you viewed this and this is still showing as an open question due to no positive (3 stars or more) rating.

Were you not pleased with my service to you or is there a rating issue? Please let me know if you still need assistance with this, if there is a rating issue, and/or you need more time to respond.

I like to make sure all my customers are satisfied since you did pay a deposit for me to assist you, whether I’m paid by a positive rating feedback or not.

We can continue where we left off or start over if needed. Also, if you need diagrams, instructions, etc please don’t hesitate to ask.

Related Medium and Heavy Trucks Questions