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Andy
Andy, Truck Diagnostic Technician
Category: Medium and Heavy Trucks
Satisfied Customers: 1571
Experience:  International trucks, International, Maxxforce and Cummins engines, diagnostic, electrical, Hvac and refrigeration repairs
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I have an international prostar 2010 it has an issue with

Customer Question

I have an international prostar 2010 it has an issue with power. Whenever it wants have great power whenever it wants it does not. The best example:
Start to leave 1 gear till 4 or 5 gear 0 power with the full gas an in 5 gear without changing my foot the engine receive the normal power like nothing happend.
Other times have power from the 1 gear.what is its problem what should i do
Submitted: 11 months ago.
Category: Medium and Heavy Trucks
Expert:  Jeremy replied 11 months ago.

My name is ***** ***** I will assist you with your question today.

I'm an independent contractor and I don't get paid until a rating has been made. No rate, site gets it all.

We can go back and forth as needed to help resolve the issue you are having. Follow ups are free after ratings, so rate in confidence!

What engine do you have?

Do you have any check engine lights at all or codes coming up?

Have you had the engine looked at to see how the filters are doing? Does it regen normally?

__________________________________________________________________________________________________________________________

You want a 5 star service and I want to provide a 5 star service. Please consider that I don't know your skill level as well as I can't see,

touch, smell, hear the vehicle/machine in question. Please provide as much detail as possible and I will provide as much back.

Once an answer is provided, you should see a rating screen. Please rate my personal service to you. The ratings are my personal feedback,

they are not the site feedback.

Thank you for allowing me to assist you through Just Answer!

Jeremy

Customer: replied 11 months ago.
Hi Jeremy thank you for replying. When normal hill or flat no warning up hill with no power problem and stop engine light with power no problems. Other than that no codes and no lights on board
Customer: replied 11 months ago.
Maxxforce 13.
Expert:  Jeremy replied 11 months ago.

What engine do you have?

Expert:  Jeremy replied 11 months ago.

I don't work on the Maxxforce engines. I was hoping this was a Cummins.

i will opt out so the appropriate tech can assist you on this question.

Customer: replied 11 months ago.
Thank you
Expert:  Andy replied 11 months ago.

Hi there ! My name is Andy ! I think what we need to do here is start from the beginning. Do you have an engine light or warning lamp coming on ?

Expert:  Andy replied 11 months ago.

Can we start with the last 8 digits of the vin number please ?

Customer: replied 11 months ago.
An178202 i do have the warn enginr light sometimes but that is not same times with the power problems. But when i do have the power problem there is no light on board
Customer: replied 11 months ago.
Are you asking for me to rate you ? I didn.t recieve any response
Expert:  Andy replied 11 months ago.

Sorry for the delay ! Been having issues with my laptop and internet connection for the past few days

Expert:  Andy replied 11 months ago.

Do you have access to a scanner or software to retrieve the faults in memory ?

Customer: replied 11 months ago.
No i dont have
Expert:  Andy replied 11 months ago.
Ok I will see if your model of truck can retrieve them through the dash
Expert:  Andy replied 11 months ago.

https://www.dropbox.com/s/878y9jy4bxlmy3n/optional%20fault%20code%20retrieval.txt?dl=0

This link leads leads to steps that may work on your truck to retrieve faults

Expert:  Andy replied 11 months ago.

Please let me know if this works and what you find in there for codes

Expert:  Andy replied 11 months ago.

Did that link work for you ?