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Cat Man
Cat Man, Cat Engine Expert
Category: Medium and Heavy Trucks
Satisfied Customers: 8421
Experience:  I am ASE Master Truck Certified.
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3711 31 why low ex gas temp 3

Customer Question

3711 31 why low ex gas temp 3
Submitted: 9 months ago.
Category: Medium and Heavy Trucks
Expert:  Cat Man replied 9 months ago.

Thanks for asking your question. I will try and help you out.

Unfortunately I have seen this code many times.

The 3711-31 indicates the inlet temp of the DPF is less than 1000 degrees F. When this happens the soot in the DPF can not be incenerated so the regen will stop.

This problem can be caused by several things.

First is clogged fuel filter fittings. I would change these first.

Second is a faulty are head.

Lastly is a lack of combustion air. If this is the case normally there is a code for low combustion air.

Please reply back if you need more help or have more questions. I am happy to assist.

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