How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask tkman55 Your Own Question
tkman55
tkman55, Mechanic
Category: Medium and Heavy Trucks
Satisfied Customers: 139
Experience:  Diesel Truck Mechanic for over 34 years. Specialize in Thermo King and Carrier Transicold refrigerated units
68721343
Type Your Medium and Heavy Trucks Question Here...
tkman55 is online now
A new question is answered every 9 seconds

Customer Question

Hi
Submitted: 1 year ago.
Category: Medium and Heavy Trucks
Expert:  tkman55 replied 1 year ago.
how may I help you
Customer: replied 1 year ago.
I a working on a Thermo King T series freezer.
Unit is plug into electrical power, but nothing displace on control pannel, and there is non of the led on print circuit board is on ( it seem like it does not get power to the board).
I checked the power to phase selector (PS),and I have lines voltage to the PS.
Customer: replied 1 year ago.
Can you help me, guide me to troubleshoot this problem
Expert:  tkman55 replied 1 year ago.

is the unit working in diesel mode

Customer: replied 1 year ago.
It is currently only hook up to electrical, no diesel
Customer: replied 1 year ago.
Is there a transformer to convert lines voltage to feed 12v dc to power the PCB?
Expert:  tkman55 replied 1 year ago.

I am having difficulty with the model of your unit this is a unit mounted on a truck box that has a diesel motor in it bear with me as to how to troubleshoot your problem I need to know which book to look in for the right operating systems

Expert:  tkman55 replied 1 year ago.

most TK units use a rectifier to change line voltage DC voltage a T-200 truck unit has a phase line voltage that makes sure the elect motor turns in the right direction is this a 3 phase motor

Customer: replied 1 year ago.
Unit will turn on if I manually pressed in the contacts
Expert:  tkman55 replied 1 year ago.

ok so you know that your line voltages are ok then this is a control problem start by pressing the reset button on the panel or the overload contactor also check the 12 volt circuit breakers for voltage it is hooked up to a 12 volt battery correct

Customer: replied 1 year ago.
It hooked up to 12v battery.
I will check it later.
Expert:  tkman55 replied 1 year ago.
I am getting ready to go home so if I don't answer your question until morning please understand
Customer: replied 1 year ago.
Ok, thank you
Expert:  tkman55 replied 1 year ago.
let me know if you still need help
Expert:  tkman55 replied 1 year ago.
You want a 5 star service and I want to provide a 5 star service. Please consider that I can't see, touch, smell, hear, or
taste the vehicle/machine in question. Please provide as much detail as possible and I will provide as much back.
The system DOES NOT automatically give me credit from your deposit. A rating is REQUIRED. You are rating me for the information I provide,
not the website. I have no control over the site fees, site errors, category errors, or how long it took for a response for these reasons.
I am not an employee of this website, so please rate with a POSITIVE (green) rating for me to get credit for assisting you. You still pay
for negative and no ratings I just get nothing.
I want you pleased with my service to you so please inform me before rating negative (red) and I will do my best to make it right. Follow ups
for same question are always free.
Thanks,
Customer: replied 1 year ago.
I do not see the reset on the board
Customer: replied 1 year ago.
Where is the overload contactor
Customer: replied 1 year ago.
I have power to the controler display now, but it i blinking
Expert:  tkman55 replied 1 year ago.

ok turn the display on if it is blinking then press the select key the number on the display is an alarm remember the alarm number then press the enter key to clear the alarm do this repeatedly until the screen quits blinking if the alarm keeps coming back then let me know what number it is so I can help you

Customer: replied 1 year ago.
All codes are cleared.
Unit is runing.
What is the ideal vapor and liquid pressure for this T series thermo king freezer
Expert:  tkman55 replied 1 year ago.

the pressures will vary first is this R404A in the system? at 80F or26.7C the hi pressure is around 270psig the suction pressure is at 20 to 30psig there is a receiver tank by the compressor and it has a sight glass with a ball inside with the unit in cool mode that ball should be floating near the top of the sight glass if not you may be low on freon

Customer: replied 1 year ago.
You are talking about 80 F box?
Customer: replied 1 year ago.
It shows code 38 for every 15 or 30 minutes.
There is one occasion it keeping show code 38 every 1 minute
Expert:  tkman55 replied 1 year ago.
you need to swap to of the hi voltage lines so it will turn in the correct rotation if that doesn't solve your problem then your phase selector located on the circuit board is bad
Customer: replied 1 year ago.
It has been running fine since yesterday without any wire swapped or replaced new phase selector.
Does the low battery voltage made the unit giving the alarm code 38?
Right now The screen displaces the battery icon on the lower corner.
Expert:  tkman55 replied 1 year ago.

that is the electric mode icon and should be displayed when you plug into shore power source sounds like you figured it out good

Related Medium and Heavy Trucks Questions