How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Andy Your Own Question
Andy
Andy, Truck Diagnostic Technician
Category: Medium and Heavy Trucks
Satisfied Customers: 1571
Experience:  International trucks, International, Maxxforce and Cummins engines, diagnostic, electrical, Hvac and refrigeration repairs
30303843
Type Your Medium and Heavy Trucks Question Here...
Andy is online now
A new question is answered every 9 seconds

We have a 2007 Kenworth T800 with Cummins ISL-350 that

Customer Question

Hello. We have a 2007 Kenworth T800 with Cummins ISL-350 that has a boom truck mounted to it. Our Boom truck repair dealer in town said it has something to do with the truck and is not caused by the crane. The crane is a National 9103wl rear mount boom truck. We bought it used and it also has a bunch of Telma stuff on it which I am not sure is a APU or what. The dash section with the odometer and tach/speedometer are not working. The instrument panel on the left however is. The truck is also stuck in limp mode. We have checked all fuses etc. Any ideas?
Submitted: 1 year ago.
Category: Medium and Heavy Trucks
Expert:  Andy replied 1 year ago.
Hi my name is Andy ! What exactly are the symptoms you are experiencing ? And can we start with the engine serial number please ?
Customer: replied 1 year ago.
I am going to drive to the job where the truck is and find the engine serial number. it will take me about 30 min.
Expert:  Andy replied 1 year ago.
What are the symptoms you are having ? And is there an engine light on ? If so what are the fault code numbers ? Thanks
Customer: replied 1 year ago.
We have the fault code numbers but PID108, FMI4, Barametric Pressure, SID212FMI4 Sensor Supply Voltage #1 (Plus 5v DC)
SID231FMI9 SAEJ1939 (Data Link)
Customer: replied 1 year ago.
this came from the scan tool. The dash does not have power.
Expert:  Andy replied 1 year ago.
Ok thanks for the Info ! I will look up these faults and send the troubleshooting
Expert:  Andy replied 1 year ago.
We may also need the full 17 digit vin number and the engine serial number please ??
Customer: replied 1 year ago.
1NKDL50X97J181931
Expert:  Andy replied 1 year ago.
Thanks ! This is an ISL diesel engine . Correct ? Not a gas one ?
Customer: replied 1 year ago.
Yes ISL-350
Family #: 6CEXH0540LAI
Engine #: 46623536
Expert:  Andy replied 1 year ago.
Here is your first code description : https://www.dropbox.com/s/jiux8t9o5q17p4m/108%204%201.pdf?dl=0 And the troubleshooting for it : https://www.dropbox.com/s/xe3pvvqjn0yieb0/108%204%202.pdf?dl=0
Expert:  Andy replied 1 year ago.
Here is the second code description : https://www.dropbox.com/s/1y4pnfq8p38dq00/212%204%201.pdf?dl=0 and the troubleshooting : https://www.dropbox.com/s/gn0eej7d9xs4rfh/212%204%202.pdf?dl=0
Expert:  Andy replied 1 year ago.
And now the final one : https://www.dropbox.com/s/8ftgr53tj6robpz/231%209%201.pdf?dl=0 And the troubleshooting for it :https://www.dropbox.com/s/zvpksjlqil5n17n/231%209%202.pdf?dl=0 Please do not forget to rate my service at the end ! Feedback is important ! Bonus is greatly appreciated . Thank you.
Expert:  Andy replied 1 year ago.
Is there something else you needed ? Let me know ! Please do not forget to rate my service to you at the end of the session . Feedback is important and Bonus is appreciated . Thanks.
Expert:  Andy replied 1 year ago.
Hi there ! Just checking in to see if you still need help ! I see you have not rated my service yet ! Please let me know if there is anything else you need . Thanks
Expert:  Andy replied 1 year ago.
Good morning Dunbar ! Just checking in to see if you need anything else! Please let me know if I can assist further !
Please do not forget to rate my service to you at the end ! Feedback is important and bonus is appreciated . Thanks.