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Andy
Andy, Truck Diagnostic Technician
Category: Medium and Heavy Trucks
Satisfied Customers: 1571
Experience:  International trucks, International, Maxxforce and Cummins engines, diagnostic, electrical, Hvac and refrigeration repairs
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I uave a maxxforce 9 with itv code said outside dury cycle

Customer Question

I uave a maxxforce 9 with itv code said outside dury cycle range
Submitted: 1 year ago.
Category: Medium and Heavy Trucks
Customer: replied 1 year ago.
(Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Expert:  Andy replied 1 year ago.
Hi there ! My name is Andy ! Can we start with the last 8 digits of the vin number please ?
Customer: replied 1 year ago.
Bn325584
Expert:  Andy replied 1 year ago.
Thanks for the info ! Do you know the exact fault code number ?
Customer: replied 1 year ago.
No sorry itv outside duty cycle range
Expert:  Andy replied 1 year ago.
So this is a Maxxforce 13 with epa emissions from 2007 !
Expert:  Andy replied 1 year ago.
I will try and find the fault code troubleshooting .
Customer: replied 1 year ago.
Thank you
Expert:  Andy replied 1 year ago.
If you wish , we can proceed using Skype or we can continue on here but if you choose Skype , you need to accept the additional offer and then we can chat via audio and I can send info that way
Customer: replied 1 year ago.
No its a 2011 maxxforce 9
Expert:  Andy replied 1 year ago.
The vin you gave me mus be incorrect
Expert:  Andy replied 1 year ago.
Is this a Prostar truck owned by England and sons in Utah ?
Customer: replied 1 year ago.
D&S transportation for 2 years vin# ***** miles 561555
Expert:  Andy replied 1 year ago.
Ok let's do it this way .... Does your engine have an electric fuel pump on the driver's side of the engine next to the fuel filter ?
Expert:  Andy replied 1 year ago.
Do you want to use Skype audio ?
Customer: replied 1 year ago.
Yes Sur dehind it
Expert:  Andy replied 1 year ago.
Is it an electric fuel pump or a small mechanical pump mounted to the high pressure oil pump ?
Expert:  Andy replied 1 year ago.
I am trying to figure out which maxxforce 9 you have ! The vin is not working . It says it's a maxxforce 13 which we know to be incorrect . There are 2 different maxxforce 9 's and they they have different ITV 's
Expert:  Andy replied 1 year ago.
Can you send me a pic of the left side of the engine please ?
Customer: replied 1 year ago.
Here the picture
Expert:  Andy replied 1 year ago.
Thanks for the photo ! This is an EPA 2007 model engine and it is a Maxxforce 13 engine for sure
Expert:  Andy replied 1 year ago.
I will now try and find the proper troubleshooting for this now that I know what you have for sure . This is a Prostar truck !
Customer: replied 1 year ago.
Yes sure
Expert:  Andy replied 1 year ago.
By the way , I am available for a Skype conversation if you still want to proceed while I send you the troubleshooting !
Expert:  Andy replied 1 year ago.
I can send the manual for that engine through Skype if needed .
Expert:  Andy replied 1 year ago.
Are you there ?
Customer: replied 1 year ago.
Yes
Expert:  Andy replied 1 year ago.
Have you seen my last posts ?

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