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Hi. Welcome to JustAnswer. My name is Uzair.I am reviewing your post and will get back to your reply momentarily.
There is more amount of blood flowing to the area where you are feeling pain relative to unaffected areas that is why it feels warmer. I would recommend you to apply ibuprofen gel over the painful area to get relieved.
Let me know if you have further questions.
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This is Dr. David
I am another doctor here
many issues can cause your arms to feel cool.
you could have nerve damage causing neuropathy causing pain and parasethias (abnormal nerve sensation)
you should get an MRI scan of your neck spinal cord to check for pinched nerves in your neck.
you should consult with a neurologist nerve doctor. you may need an EMG procedure to check your nerve function
you could be having blood vessel spasms in causing lack of blood flow into the arms making them feel cool.
do you have a doctor you can see who can do some of these tests for you?