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This is Dr. David
can you upload a clear jpg photo of the red bump from a computer?
here are instructions.
type a word in the textbox and highlight it
then select the "chain" icon above the textbox or the paper clip icon to upload a jpg
this opens a window where you can click next to the text box to select the jpg or pdf file on your computer to upload into JustAnswer
you can send it to
info @ justanswer . com
but administration can take some time to forward them to me.
easier to upload here directly from a computer
you can email the photo to
I'll let you know when I get them.
administrators at JustAnswer has to forward me the photo
here are instructions to upload photos from a computer
most likely it will take a few more hours for administrators to forward me the photo
best to upload it here from your computer which is faster.
you don't have to wait if you can upload the photos here on this chat interface.
you can check this website out.
a red bump could be a ganglion cyst or a bone spur or a synovial cyst.
you need a hand xray and ultrasound scan of the area to get more information about what it might be
I can't see your finger.
I can't know what your red bump looks like
I don't know where on your finger it is.
what question do you have for me?
administration still hasn't forwarded the photo to me.
I told you it sometimes takes many hours to do this.
I am a doctor here trying to help you.
you need to send the photo to administration again at
the administrators have not forwarded me the photo
please contact them for help
US/Canada 1.***-***-****Available 6am to 9pm PST
did you contact customer service
I still haven't received a photo of your pinky yet.
here are instructions to upload a jpg photo from a computer
I never got the photo forwarded to me by administration
have you tried to call up customer service.