How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Dr. Natasha Your Own Question

Dr. Natasha
Dr. Natasha, Doctor
Category: Medical
Satisfied Customers: 12030
Experience:  American Board Certified in Emergency Medicine and Ivy League trained. Medical Review Officer trained in Drug Testing
16455829
Type Your Medical Question Here...
Dr. Natasha is online now
A new question is answered every 9 seconds

Hello, I am a 47 year old female and for the past year the

Resolved Question:

Hello, I am a 47 year old female and for the past year the left side of my face feels heavy, swollen and numb. I often go to the mirror to see what I look like because it feels so weird but I don't really look any different....although when I smile I can notice the swelling a bit. The feeling comes and goes for no apparent reason...
Submitted: 1 year ago.
Category: Medical
Expert:  Dr. Natasha replied 1 year ago.

Dr. Cameron :

hello

Dr. Cameron :

are you still there?

Customer:

Yes, hello

Dr. Cameron :

any change in your smile?

Customer:

The left side of my face/cheek looks bigger than the right when I smile....but it's not really noticeable to other people unless I point it out

Dr. Cameron :

any other symptoms

Customer:

It feels heavy and numb on the left side and under my neck .... sometimes it's better than other times

Dr. Cameron :

Any CT or MRI?

Customer:

No

Dr. Cameron :

Any other medical problems or medications?

Customer:

I found out 3 months ago that I had been drinking arsenic well water....am not now. I have all the symptoms of hypothyroid and just started a small dose (15mg) of Armour tablets.

Dr. Cameron :

what is your most recent TSH?

Customer:

I just had blood work done but haven't got the results in front of me....they were in the right range though

Customer:

I just have all the physical symptoms

Customer:

Maybe I should ask for a MRI or CT scan?

Dr. Cameron :

Well facial numbness and tingling can be caused by hypothyroidism

Dr. Cameron :

but if you can get a MRI, I would consider it

Dr. Cameron :

that would be helpful to rule out any lesion in the brain

Dr. Cameron :

I would try to find out what your TSH levels are- they should be 0.3 to 3.0

Dr. Cameron :

As well, VII cranial nerve irritation, such as in Bell's palsy (although it is much more dramatic) can also cause similar symptoms

Dr. Cameron :

So I would:

Dr. Cameron :

1. Find out what your TSH is

Dr. Cameron :

2. Get a referral to a neurologist. They can order the MRI/CT scan if they feel it is helpful. They may be able to diagnose cranial VII issue on physical exam as well

Dr. Cameron :

I hope this helped

Dr. Cameron :

please leave positive feedback if it did :-)

Expert:  Dr. Natasha replied 1 year ago.
Our chat has ended, but you can still continue to ask me questions here until you are satisfied with your answer. Come back to this page to view our conversation and any other new information.

What happens now?

If you haven’t already done so, please rate your answer above. Or, you can reply to me using the box below.
Customer: replied 1 year ago.


Sorry....I did not mean to rate poor service....will try to do the rating over again...

Expert:  Dr. Natasha replied 1 year ago.
No problem. I will let customer service know that you meant to rate it positively, or you can rerate it here
Dr. Natasha, Doctor
Category: Medical
Satisfied Customers: 12030
Experience: American Board Certified in Emergency Medicine and Ivy League trained. Medical Review Officer trained in Drug Testing
Dr. Natasha and 2 other Medical Specialists are ready to help you
Expert:  Dr. Natasha replied 1 year ago.
HI I was checking to see how you were doing :)

JustAnswer in the News:

 
 
 
Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
 
 
 

What Customers are Saying:

 
 
 
  • I feel so much better today, and upon further investigation believe that there is a chance that the responses I got saved me from a serious, even life threatening situation. I am very grateful to the experts who answered me. Susan O. USA
< Last | Next >
  • I feel so much better today, and upon further investigation believe that there is a chance that the responses I got saved me from a serious, even life threatening situation. I am very grateful to the experts who answered me. Susan O. USA
  • I can go as far as to say it could have resulted in saving my sons life and our entire family now knows what bipolar is and how to assist and understand my most wonderful son, brother and friend to all who loves him dearly. Thank you very much Corrie Moll Pretoria, South Africa
  • I thank-you so much! It really helped to have this information and confirmation. We will watch her carefully and get her in for the examination and US right away if things do not improve. God bless you as well! Claudia Albuquerque, NM
  • Outstanding response time less than 6 minutes. Answered the question professionally and with a great deal of compassion. Kevin Beaverton, OR
  • Suggested diagnosis was what I hoped and will take this info to my doctor's appointment next week.
    I feel better already! Thank you.
    Elanor Tracy, CA
  • Thank you to the Physician who answered my question today. The answer was far more informative than what I got from the Physicians I saw in person for my problem. Julie Lockesburg, AR
  • You have been more help than you know. I seriously don't know what my sisters situation would be today if you had not gone above and beyond just answering my questions. John and Stefanie Tucson, AZ
 
 
 

Meet The Experts:

 
 
 
  • Dr. Thomas, MD

    Board Certified Physician

    Satisfied Customers:

    46349
    Internal Medicine--practice all of internal medicine, all ages, family, also Integrative, CAM, etc
< Last | Next >
  • http://ww2.justanswer.com/uploads/DR/DrThomasMd/2012-7-25_134438_Imagess1.64x64.jpg Dr. Thomas, MD's Avatar

    Dr. Thomas, MD

    Board Certified Physician

    Satisfied Customers:

    46349
    Internal Medicine--practice all of internal medicine, all ages, family, also Integrative, CAM, etc
  • http://ww2.justanswer.com/uploads/MY/mysticdoc/2012-6-8_15615_mysticdoc3.64x64.jpg Dr. D.J.'s Avatar

    Dr. D.J.

    Board Certified Physician

    Satisfied Customers:

    14679
    MD
  • http://ww2.justanswer.com/uploads/agketch/2008-7-14_184046_drketchresized.jpg Dr. Ketch's Avatar

    Dr. Ketch

    Board Certified Physician

    Satisfied Customers:

    76
    Medical Degree, Former Assistant Professor at School of Medicine at Yale University
  • http://ww2.justanswer.com/uploads/FA/FamilyPhysician/2013-8-31_191624_JA550x500Photo.64x64.jpg Family Physician's Avatar

    Family Physician

    Doctor

    Satisfied Customers:

    2562
    Emergency Medicine and Family Practice for over 26 years
  • http://ww2.justanswer.com/uploads/DR/drappapo/2013-8-16_22576_drdavid.64x64.jpg Dr. David's Avatar

    Dr. David

    Board Certified Physician

    Satisfied Customers:

    224
    Treat children/young adults, former chief resident, multiple publications
  • http://ww2.justanswer.com/uploads/DrDLove/2009-08-12_141522_DrDLove.jpg Dr. D. Love's Avatar

    Dr. D. Love

    Doctor

    Satisfied Customers:

    11961
    Family Physician for 10 years; Hospital Medical Director for 10 years.
  • http://ww2.justanswer.com/uploads/CO/commissure/2011-4-15_192514_REISD20080926JR1090.64x64.jpg Dr. David's Avatar

    Dr. David

    Board Certified Physician

    Satisfied Customers:

    10667
    Experienced Physician trained in New York City. I'm ready to help.
 
 
 

Related Medical Questions