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Dan
Dan, ASE Certified Technician
Category: Mazda
Satisfied Customers: 1385
Experience:  Dealer Auto Technician
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On my CX5 the headlights don't come on. Im trying to see if

Customer Question

on my CX5 the headlights don't come on. Im trying to see if there is an answer here
JA: Have you checked the fuses? Have you checked the bulbs?
Customer: No, would both go out on a 2 year old car?
JA: What year is your CX-5?
Customer: 2014
JA: Are you fixing your CX-5 yourself? What have you tried so far?
Customer: No but I can't get into the dealer until next week. they are too busy. I was hoping it was a setting
JA: Anything else you want the mechanic to know before I connect you?
Customer: no
Submitted: 3 months ago.
Category: Mazda
Expert:  Dan replied 3 months ago.

Hello my name is***** am an ASE Master Technician and I am glad to help you out with your question.

Customer: replied 3 months ago.
Thanks
Expert:  Dan replied 3 months ago.

I would check the bulbs on this first. There is no setting to turn off the headlights. The bulbs may have burned out at different times.

Customer: replied 3 months ago.
I'm not near my car. Is there a setting that could cause this
Expert:  Dan replied 3 months ago.

No setting to turn off both headlights. Do the high beams work?

Customer: replied 3 months ago.
I don't want a live call would you please respond by text
Customer: replied 3 months ago.
The high beams work
Expert:  Dan replied 3 months ago.

HID headlights?

Customer: replied 3 months ago.
I don't know. I have the Touring model
Expert:  Dan replied 3 months ago.

Would you like a wiring diagram for the head light circuit?

Customer: replied 3 months ago.
No. I just wanted to know if there was a setting that I control on the dash that might have gotten messed up. Brightness? Something... If not I will have to just wait until they can see me next week
Expert:  Dan replied 3 months ago.

Ok, look in the owners manual for a setting. I do not see a setting to that would turn off the headlights.

Customer: replied 3 months ago.
Ok thanks anyway
Expert:  Dan replied 3 months ago.

We tried.

Expert:  Dan replied 3 months ago.

Hello again Dan here,

I am contacting you because the post has not been closed or rated.

This question is coming up on 7 days which means it will time out and close.

You have already paid to get this question answered, but you have not rated.

Let me help some more. Is there anything else I can help you with?

If I did not give you 5 star service, please let me know what I missed.

I do not get compensated for my time and resources unless you rate me.

Thanks

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