Mazda Repair Questions? Ask Mechanics for Answers ASAP
Hi my name is ***** ***** I will be happy to assist with this today.In some cases I may need more info to assist better.I apologize for any delay.
Have you had the codes re checked since it was repaired to see what codes are setting with this issue now?
Let me know so we can continue,thanks Pete.
It sounds like they are doing some guessing here however the coil/clock spring is one of the most common for this fault here.I would ask them if you can get the fault code from them that is setting with this issue here.If you can post that code info here so I can look into it.
I would also ask them if they will cover or help cover the costs for repair on this since it has been misdiagnosed and repaired by them and did not correct the fault here.Most dealers will usually help with pay or cover the costs when they misdiagnose a fault but may not do it unless asked.
I suspect they may be on the right track now as the clock spring was common but I would need to know the fault code set.
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Your welcome Link.