How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Don 'Mo Lurch' Your Own Que...
Don 'Mo Lurch'
Don 'Mo Lurch', Mazda Mechanic
Category: Mazda
Satisfied Customers: 20664
Experience:  Heavy Line Mech-, Mobile Electronics. Sales, Installation & Repair for 30 years. R/S, etc.
1609972
Type Your Mazda Question Here...
Don 'Mo Lurch' is online now
A new question is answered every 9 seconds

Side mirror (passenger side) won't fold in or out and is now

Customer Question

Side mirror (passenger side) won't fold in or out and is now loose.
JA: What is the model/year of your Mazda?
Customer: 2013 CX-5
JA: Are you hoping to fix this yourself? What have you tried so far?
Customer: I can hear folding motor running. I think a cog or connection has slipped or broken.
JA: How many miles are on the car? Is it an automatic or a manual transmission?
Customer: If I can open side mirror I can quickly see if problem can be fixed or if replacement mechanism is needed.
JA: Anything else you think the mechanic should know?
Customer: manual, 56,000 km
Submitted: 6 months ago.
Category: Mazda
Expert:  Don 'Mo Lurch' replied 6 months ago.

.
sorry for the delay............
.
Greetings...... “Hi, I’m Don (aka MOLurch) and I look forward to helping you!”
.
I have not seen these mirrors become loose, unless they were damaged from the outside.
You need to remove the Mirror & have a look, as it sounds like you may have to replace the complete Mirror Assembly
Here is Mazda Service Manual procedures
Click Attachments below

.
IF you need more information, please ask "prior" to Rating.
.
The way it works:
Once an answer is given, "you" as the customer, are expected to "RATE" the answer as you agreed to do.
.
Please do the right thing and leave a rating, using the rating system, so I may be credited for this Q&A.
.
NOTE: Do NOT Rate on how much TIME you waited, because I am not on 24 / 7 and I answer as soon as I see the question.
The question will still remain open for follow up questions if needed.
.
If for any reason, you can't rate my answer OKAY, GOOD, or EXCELLENT today.
Please reply and let me know why, so I can help more/better.
.
Rating is very Important to our Service
.