How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask sprinkles08 Your Own Question
sprinkles08
sprinkles08, ASE Certified Technician
Category: Mazda
Satisfied Customers: 21971
Experience:  ASE Master and Advanced level certified. Factory trained with 15 years dealership experience
9825021
Type Your Mazda Question Here...
sprinkles08 is online now
A new question is answered every 9 seconds

Mazda CX-9 Touring: I bought a used 2011 cX-9....now a year

Customer Question

I bought a used 2011 cX-9....now a year later the map DVD won't stay put...it keeps ejecting?!
Submitted: 9 months ago.
Category: Mazda
Expert:  sprinkles08 replied 9 months ago.
Hello and welcome to JustAnswer!If the disc continually ejects and it happens with multiple, known good discs then the problem is internal in the radio.Odds are the radio will need to be replaced or sent out to somewhere such as United Radio for repair. Before doing so though you can try a battery disconnect and see if that changes anything, and you can also have your dealer ensure the radio software is up to date. The symptoms point to a mechanical issue in the radio though.