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Ron
Ron, ASE Certified Technician
Category: Mazda
Satisfied Customers: 33477
Experience:  35 years as a automotive tech
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2010 Mazda 6 driver side water leak soaking carpet in driver

Customer Question

2010 Mazda 6 driver side water leak soaking carpet in driver and passenger compartment.
The Moonroof drain tubes appear to be clear, and no windshield leakage.
There was no leak before the car was in an accident earlier this year and the steering rack was replaced. Repair shop has inspected the car and say the rack seal is tight with no evidence of water leaking in around the steering column.
Submitted: 1 year ago.
Category: Mazda
Expert:  Ron replied 1 year ago.
Hello, my name is ***** ***** I am a professional here at Just Answer. I have noticed that your question was not getting a response and thought I would see if you still need help with this.I apologize for the delay and I hope I can still assist you with this here.
Mazda has released a service bulletin for a water leak on the left windshield area as well as the upper cowl on the Mazda 6 that may be the leak you are having. I have enclosed the bulletin in the link below for your review. Copy and paste the link to your browser to open and view it.
https://dl.dropboxusercontent.com/u/104923897/Madza%20Water%20leak%20Jun%2013.pdf
Customer: replied 1 year ago.
Thank you for sending the link to the service bulletin. While I will check the VIN when the car is home this evening, I believe the vehicle production dates specified in the service bulletin (Oct 6th 2009 through Oct 30th 2009) are too early for our car - i.e. our car was manufactured in mid-2010.The car was in the shop for three days last week, and the shop manager says they ran a hose down the windshield for an hour plus left the car out during a heavy downpour and there was no evidence of water leaking around the windshield (no sign of water enter or staining. The carpeting was removed from the car to dry (the driver compartment side was completely saturated), and the service manager noted that all the water in the car was clean water - i.e. no oily residue, salt, or grime.I will will share the bulletin with the repair shop and see if the leak area specified in the bulletin was one of the areas they checked.
Expert:  Ron replied 1 year ago.
Check your build date to be sure the TSB does not apply and if the water was clean water then I would also have them make sure the AC evaporator drain is clear.
Customer: replied 1 year ago.
Okay, thank you.
Expert:  Ron replied 1 year ago.
Your very welcome and thank you as well, please take a moment to rate my service so I can get credit for my time and thank you again.

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