Login|Contact Us
Question and Answer

Mazda

Ask a Mazda Question, Get an Answer ASAP!

  • Ask A Question
  • Browse Answers
  • Meet The Experts
  • How JustAnswer Works

Mazda 3 I: I have an 2007 Mazda 3 2.0 with 90,000 miles on

 
AMD's Avatar
  • Answered by:AMD
  • Master Technician
  • Positive Feedback: 100.0 %
  • Accepted Answers: 74
Verified Expert
in Mazda

Recent Feedback

Positive
This great EXPERT gave me all the answers that I needed, and more. Thanks a lot!...
Positive
Very thorough and on-point answer. Thank you so much!
Positive
Very very helpful. He stuck with me a whole week while I ordered parts and got...
Positive
Excellent advise, Very professional and great follow up!
Positive
He was very profesional answering all my questions.
Positive
thanks for your guidance and information.
Positive
ty
Positive
thanks- that was helpful
Positive
Thanks again. You really know your stuff!
Positive
Thanks

Customer Question

I have an 2007 Mazda 3 2.0 with 90,000 miles on it. Last week it made a noise at start up and i brought it to the dealership and they replaced the vvt. Having said that it drove perfectly fine when I brought it in. When i got it back i noticed low acceleration. Like if you have the A/C on and try to go up a hill you have to turn around, and the the check engine light came on. Mazda is not open until friday, so my question is it safe to drive it to the dealership about 10 miles away? What could the issue be? And how to i get Mazda to admit they are at fault and fix it out of their pocket?

 

Country: United States
Make: Mazda
Model: 3 I
Year: 2007
Engine: 2.0

Submitted: 312 days and 14 hours ago.
Category: Mazda
Value: $14
Status: CLOSED

Accepted Answer

Picture
Expert:  AMD replied 312 days and 14 hours ago.

Hello and thank you for choosing just answer,

 

The only thing I can think of is that they didn't set the timing right, Very common mistake to happen with technicians but this is just my theory, It could be that something else was not done right or it might be another fault with the vehicle which I doubt.

 

I think the timing theory matches your description perfectly since it will cause a lack of performance and a slightly rough idle and the check engine light will come on.

 

I highly suggest you do not drive your vehicle until you contact the dealership, Tell them about what's going on and have them decide if it's OK to drive it to them or tow it to them, If they say it's OK to drive it and then something goes south they can't blame it on you driving the vehicle since they said it's OK to do so! Also that dealership better fix your car right since every dealership job comes with a year warranty and 12,000 miles. If they claim it's something else then have them show you and fully explain what's going on, Usually dealerships are pretty honest when they make a mistake and they will go above and beyond to make it right but in no way should you feel like they are going to put this on you actually you should be upset that they didn't fix it right the first time and have them figure out what's going on.

 

Just as a reminder if your Mazda dealership is giving you trouble concerning a recent repair that went south the first step to do is to talk to their service manager or service director. If they are not helping then contact Mazda's customer service no. at 1-800-866-1998.

 

Please remember to call the dealership prior to driving your vehicle so they would become liable in case something goes south with the problem, If they say no tow it to us then make it clear to them that they are paying for this tow since the vehicle is in the condition it's in because of their mistake and not yours. They should take care of tow expense automatically but it doesn't hurt to make sure of this.

 

If you have any other questions please let me know, If you are satisfied with my answer please rate it so I can get compensated for my time. if you are not satisfied please do not rate my answer and simply replay back and I'll do my best to help more. Thank you.

Expert TypeMaster Technician
Category: Mazda
Pos. Feedback: 100.0 %
Accepts: 74
Answered: 7/5/2012

Experience: L1 Advanced Level Diagnostics Specialist

Ask this Expert a Question >
Customer replied 311 days and 7 hours ago.

I have one more question, could this have caused permenant damage to my engine?

Picture
Expert:  AMD replied 311 days and 2 hours ago.

Most likely no, If you didn't hear knocking noises when the problem happened then most likely no damage was done. However if you feel like your engine might have been damaged or abused make sure you mention that to your dealership and have them warranty the engine of any damages caused by their mistake.

 

Please let me know how it goes with the dealership and if you have any other questions.

 
Tweet

15 Mazda Mechanics are Online Right Now

Ask Your Question Now
Mazda Questions Date Submitted
Mazda protege es: timing Belt..me for a ride as far as cost goes 3/30/2011
1998 mazda 626 lx with 1.6 4 cylinder engine . It is overheating. 3/30/2011
2004 Mazda Tribute: jerking.. while in the idle & park position 3/30/2011
Mazda Capella: Mazda Capella: I have a 1997 Mazda Capella, 3/30/2011
HELLO AGAIN I HAVE A 1991 MAZDA RX7 PROBLEM VEHICLE TURNS OVER 3/30/2011
2004 mazda 3: air bags 1994,1998,2774,2017 where do i start looking 3/30/2011
2005 Mazda: Loud knocking when under load between 2,000-3,000 RPM. 3/30/2011
mazda: 2001 2.6lt petrol engine..gas conversion..back fires..cheers. 3/30/2011
2005 Mazda Tribute: 4 cyl and 2wd)..crank..entire cluster panel 3/30/2011
98 mazda 626: cylinder..its revving up past 5000 rpms..mph..cars 3/29/2011
RSS
Next 10 >
Ask A Mazda Mechanic
Type Your Mazda Question Here...
characters left:

Top Mazda Experts

See More Mazda Mechanics

In The News

Nbc
Washington Post
New York Times
Cnn
Learn More

How It Works

  • Ask an Expert
  • Get a Professional Answer
  • Ask Followup Questions
  • 100% Satisfaction Guarantee
Learn More
close
Find Expert answers related to your question.
Sign up using email
We will never post anything without your permission.
Already have an account? Sign in

Ask a Mazda Mechanic

Get a Professional Answer. 100% Satisfaction Guaranteed.
255 Mazda Mechanics are Online Now
Type Your Mazda Question Here...
characters left:
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.
Truste
Contact Us | Terms of Service | Privacy & Security | About Us | Our Network
© 2003-2013 JustAnswer LLC
  • Pearl.com
  • JustAnswer UK
  • JustAnswer Germany
  • JustAnswer Spanish
  • JustAnswer Japan