Welcome to Just Answer. My name is XXXXX XXXXX I will be glad to assist you.
There is a relay for the headlights. Lets start by checking for voltage to the bulb. Use a meter to check for 12V to both headlights and ground, with headlight switch on low beam.
Let me know your results.
Lets check voltage at the headlight low beam fuses next. This will tell us if the relay is working. Use your meter to probe the two small holes on the top of each low beam fuse. Voltage should be 12V with low beam switch on.
Let me know.
The headlamp relay feeds all high and low beam fuses. If there is voltage to the fuse in the high beam position, I am going to rule the relay is good. We will need to check to see if we have voltage to the relay when headlight switch is in the low position. First try and swap the relay with another like relay to rule it out while I get the wiring diagram and location for next test.
Also let me know if your car has HID lights, daytime running lights and if the low beam works in auto position??
Also try and disconnect the battery. Touch the cable ends together for 30 sec. Clean and reconnect. This will reset the modules and retest operation of low beams.
Also try and jumper 12V to each low beam fuse to verify the circuit from the fuse to the bulb is good. The low beam bulb should illuminate when 12V is jumped to each low beam fuse.
Let me know
I will do the testing as you requested..... BUT.... it's time for me to go to work (2nd shift). Can we continue this tomorrow? If so, how do we do this? Please answer back soon...
Thank you again for all your help!!!
PS> The low beams do not work in auto position either. There is no low beam function at all. My wife had to drive home last night with high beams on, but she said no one flipped their lights at her as if to say "dim you lights".... Does this mean anything?
Yes we can resume tomorrow. Just hit the reply button when you have your test results.
Some high beams are not in aimed high enough to make people think you have your high beams on, especially in a car that sits lower to the ground. That may be why she never was flashed to turn her high beams off.
Have a nice night and I will talk to you tomorrow. I do have church in the AM, so be patient in my response.
Put the key in the ignition and turn it to the on position. Disconnect the battery again. With the key still on, reconnect the battery. See if the car will start now.
Does the engine crank but not start??
Does the theft light flash fast while trying to crank the engine??
Do you have a spare key you can try??
Make sure the battery is charged and leave the key in the ignition, turned to the on position for 10min. Then see if the car will start.
I would be a good idea to get a spare key made in the near future.
There is no code that the dealer can give you. The Mazda dealer will need to hook up their computer and reprogram your key using special tools and procedures that only the dealer can do.
How many miles are on your car??
Ok. It sounds like the computer is not reading your key for some reason. Just disconnecting the battery should not cause this. The key code is stored in the module until reprogrammed. I would continue to retry disconnecting the battery and hopefully the key will eventually be read by the receiver,
Tried the battery thing again... no change. I think I'm done here. Just wondering where to send the bill for the repairs.... I am VERY upset.
Sorry for your string of bad luck. Happy Holidays
My BAD LUCK???? I did exactly what you, a so-called "SuperMazdaTech" told me to do. Where do I send the bill for my repairs? You said earlier that you went to church today, are you a Christian? If so, how do you feel, knowing you have probably cost me a lot of money with your bad advice???? You have ruined any hope I and my family had for a good Christmas.... I'll be spending all my money fixing the damage you caused. Thanks a lot for your condolences. To me you're just another hypocrit hiding in church.
I feel terrible about your bad luck.
I have used my knowledge and expertise to help save thousands of customers MILLIONS of dollars in unnecessary repair money on their vehicles. This was not my first rodeo.
It is kind of like a home computer that just crashes without any warning. You know your car had a very difficult concern, related to the both low beam headlamps not working, leads me to believe that there are going to be some module problems with your car. It isn't a simple fuse, bulb or relay like 98% of other cases.
Unfortunately your case is different. To help you out, I will submit a request for refund on your deposit.
Please let me know, with a update, of what your final repair is the resolves you concern.
Thanks again for your time.