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Russell H.
Russell H., Service Tech
Category: Marine Electronics
Satisfied Customers: 9507
Experience:  8+ years of professional experience
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I am installing a new eS128 MFD and it won't turn on even though

Customer Question

I am installing a new eS128 MFD and it won't turn on even though we have the requisite power supply to it
Submitted: 7 months ago.
Category: Marine Electronics
Customer: replied 7 months ago.
it is Raymarine
Expert:  Russell H. replied 7 months ago.
Hi, thank you for contacting JustAnswer.com. My name is Russell. I will do my best to provide the right answer to your question. I think you should double-check whether the polarity (+ lead vs. - lead) of the power supply is correct.If it was connected up backward at any time... the unit may have been blown out. If there is no evidence of its being connected to reversed polarity power, then I would say, it is defective from the supplier, and should be promptly returned to them as such, for exchange for an equivalent, but working, device (or, for a refund.)

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