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Michael
Michael, Technician
Category: Marine Electronics
Satisfied Customers: 9135
Experience:  Over 25 years experience in the field of electronics repair, TV, VCR and computer repair.
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I just purchased and installed the EV1/ACU100 AUtohelm

Customer Question

I just purchased and installed the EV1/ACU100 AUtohelm for wheel drive.
When I got to the mounting of the wheel bracket - I discovered there is no way this will fit my pedestal & wheel!
I have a round based pedestal (approx dia 6 inch and 12inch sq 'box' top to it.
The motor cannot clear the pedestal.
And your modification kit for a box type pedestal is not an option either!
The hole they are suggesting to cut would got thru the SIDE of the pedestal!
I do not imagine I am the first to encounter this problem.
The original auto pilot failed and was a belt drive affair so this was not an issue.
Please help!
Submitted: 1 year ago.
Category: Marine Electronics
Expert:  Michael replied 1 year ago.

Hi good morning,

its possible you need an adapter kit or a different unit, I cant be sure as I have no way to see your set up. We do have other customers with issues but we can always find a resolution.

You can send us pictures here.

But another option is to visit these webs sites for additional assistance.

http://raymarine.ning.com/

and

http://www.raymarine.com/view/?id=773

They should be able to help get you past this issue.

Please rate my service to you kindly at this time and I will also stick with you until this is working and installed correctly;-)

Thank you

Tech Michael

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