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Hi my name is***** me take a look at your original question so I don’t miss any details.
Is your ipod signed in with the same apple id and password ***** the one you use in itunes on your Dell computer?
You can go to settings>itunes & app store and make sure your sign in at this location. Also, underneath this area you can make sure "music" is turned to "on"
If that does not work, try and sign out and sign in with your apple id and password ***** the same spot (settings>itunes & app store)
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