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Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8502
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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Just turned on computer and heard a 'running noise' when

Customer Question

Just turned on computer and heard a 'running noise' when shut it off and turned on again ...heard nothing. This is the first time it happened.
JA: Just to clarify, what's the make and model of your machine, and what operating system are you running?
Customer: It's a Mac Air. Bought it last year.
JA: Have you installed any updates recently?
Customer: no
JA: What troubleshooting have you tried?
Customer: none
JA: Anything else you want the Mac expert to know before I connect you?
Customer: just that this has never happened before. Thank you.
Submitted: 11 days ago.
Category: Mac
Expert:  Kevin T replied 11 days ago.

Hi, my name is ***** ***** I’ll do my best to help you today. I may have some follow-up questions to help me better understand your question.

Expert:  Kevin T replied 11 days ago.

Hi,

Is the Laptop currently booting?

Thanks

Kevin

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