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Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8498
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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It's my I Phone - wish to change to the the new upgrade, but

Customer Question

It's my I Phone - wish to change to the the new upgrade, but my email address has changed. I have attempted to change it, but no luck
JA: Just to clarify, what email service provider are you using?
Customer: AT&T - Spectrum
JA: Have you installed any updates recently?
Customer: No
JA: Anything else you want the computer expert to know before I connect you?
Customer: No
Submitted: 9 days ago.
Category: Mac
Expert:  Kevin T replied 8 days ago.

Hi, my name is ***** ***** I’ll do my best to help you today. I may have some follow-up questions to help me better understand your question.

Expert:  Kevin T replied 8 days ago.

Hi,

Is this the iCloud lock that is currently giving you issues?

Thanks

Kevin

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