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Jay D
Jay D, Computer Engineer
Category: Mac
Satisfied Customers: 575
Experience:  Business Owner at LCS
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I don't know if I ever had an apple account and I am trying

Customer Question

I don't know if I ever had an apple account and I am trying to hook up alexa
JA: Have you contacted anyone about your account?
Customer: no
JA: Have you installed any updates recently?
Customer: my computer does it auto
JA: What troubleshooting have you tried?
Customer: very incompetent computer person do not troubleshoot
JA: Anything else you want the Mac expert to know before I connect you?
Customer: need to be walked through setting up apple password
Submitted: 13 days ago.
Category: Mac
Expert:  Jay D replied 13 days ago.

Hello and welcome. My name is***** will be assisting you today. I am sorry to hear that you are having such troubles and I will try my best to assist you

Please give me a few moments to go over the question and I will look into this for you. Also please be aware that we are very busy and you may have to wait for a response, replies to you are not always instant. We appreciate your patience.

Expert:  Jay D replied 13 days ago.

Alexa is for amazon and not apple, you can easily setup a new amazon account by clicking on the following blue link - AMAZON NEW ACCOUNT

Expert:  Jay D replied 13 days ago.

Please note that us experts work on a system, whereby I am only credited for my time in the event I receive a 3-5 star rating. (you need to click on the stars at the top right of the page for this question on the www.justanswer.com website) I do hope that I have earned a 5 star rating from you today. Rating does not stop you from getting back to me in the event you need anything further. Thanks, Jay