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Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8940
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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I don't remember my imac passwordso am unable to download

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I don't remember my imac passwordso am unable to download software for my new HP printer.
JA: Just to clarify, what's the exact model of your HP? And what operating system are you running?
Customer: ENVY7640
JA: Have you installed any updates recently?
Customer: no. the computer is fairly new.
JA: Anything else you want the computer expert to know before I connect you?
Customer: no
Customer: replied 1 month ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Secure Remote Assistance. Let me know if you need more information, or send me the service offer(s) so we can proceed.

Hi, welcome to justanswer.com! My name is Mike.

I am going over your question and I will be with you shortly.

Can you clarify are you unable to "download" or unable to "install"?

Do you still need help or are you just playing with me?

Customer: replied 30 days ago.

So you do not remember your Mac user password ***** install software?

Mike and 4 other Mac Specialists are ready to help you

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