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Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8527
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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I do not want iTunes to bill me for iclouds extra usage.

Customer Question

I do not want iTunes to bill me for iclouds extra usage. need to cancel the charge
Submitted: 2 months ago.
Category: Mac
Expert:  Justin Johnson replied 2 months ago.

Hi! I am Justin. Let me take a chance to look over your question. If you have any additional details please type it in and hit the reply to expert button.

Expert:  Justin Johnson replied 2 months ago.

Has it already been charged or is it about to?

Customer: replied 2 months ago.
Already been charged on my visa card
Customer: replied 2 months ago.
Is there a number I can call?
Expert:  Justin Johnson replied 2 months ago.

Sort of, but your best to do chat support.

Customer: replied 2 months ago.
How do I get on chat support
Expert:  Justin Johnson replied 2 months ago.

This is the link to the page:

https://getsupport.apple.com/?caller=cups&PRKEYS=

Select Apple ID then Select Other Apple ID Topics then select the topic is not listed here.

There will be a box that will pop up and explain the situation. Then you will be given the option to chat with someone.