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Josh
Josh, Mac Support
Category: Mac
Satisfied Customers: 16414
Experience:  5 years as Network Admin, 10+ years of IT support
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Trying to open an album in iPhoto to upload to Costco for

Customer Question

Trying to open an album in iPhoto to upload to Costco for prints and the system does not give the option to open....only Cancel.
JA: What OS X (Operating System, e.g. Sierra, El Capitan, Yosemite, etc.) or iOS are you runninng?
Customer: Let me check.
JA: Have you installed any updates recently?
Customer: No
JA: What troubleshooting have you tried?
Customer: You are my first troubleshooter!
JA: Thank you.
Customer: I don't even remember what OS I'm using or where to go to find it
JA: Anything else you want the Mac expert to know before I connect you?
Customer: No
Submitted: 13 days ago.
Category: Mac
Expert:  Josh replied 13 days ago.

Hi! My name is ***** ***** I will be assisting you. Let's get started!

Expert:  Josh replied 13 days ago.

To upload to Costco, you will need to go to their photo website and upload through their portal.

Click here: https://www.costcophotocenter.com/SignIn

Sign into your account

Click on UPLOAD in the upper right hand corner then click on Upload photos from my device then I agree

Click on the "CLICK or TAP HERE" words

Locate your photos on your computer and upload them that way

If you have any questions, please let me know otherwise if you can take a minute and use the rating system to rate our session as 4 stars or higher and press Submit so I am credited with helping you.

Customer: replied 13 days ago.
You clearly did not understand my problem. I upload to Costco often....but I've always been able to load photos from iPhoto. This time I created an album in iPhoto so that I could load the entire album to Costco. However, iPhoto will not allow me to open the album to upload. The problem is not with Costco....it is with my Mac. Please try again.
Customer: replied 13 days ago.
No thanks, ***** ***** get help locally that is free.
Expert:  Josh replied 13 days ago.

iPhoto has been phased out to Photos and their options now are limited.