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Hi there! My name is***** am a computer professional with over 15 years of experience with both Mac and Windows computers, software, phones, tablets, e-readers, and printers. It would be my pleasure to assist you with this. Often, when a computer slows down it is because it has malware, spyware, and or viruses. It can also slow down simply because it needs a "tune up". I would be happy to provide detailed instructions that you can follow to thoroughly clean and scan your Mac computer. I will attach the instructions as a pdf file. If you have any questions about any of the steps, please let me know, and I'll be happy to help. If you would prefer, I can offer the PREMIUM SERVICE of a SECURE REMOTE CONNECTION. This will allow me to remotely connect to your computer and work on the problem while you watch. This is completely optional. If you do not choose to take this service, I will walk you through a solution step by step here.
I'm sorry for the delay in responding. For some reason, I just now received notification of your response. It's fine. We definitely don't have to do a remote session. It's completely optional. Were you able to follow the instructions that I sent to you for scanning and cleaning your Mac. Do you have any questions about them?