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Josh
Josh, Mac Support
Category: Mac
Satisfied Customers: 17156
Experience:  5 years as Network Admin, 10+ years of IT support
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I for got my Apple ID and password how can I activate my

Customer Question

Hi
JA: Hi. What is your issue regarding?
Customer: I for got my Apple ID and password ***** can I activate my iPhone
JA: When did you last reset your Apple ID or password?
Customer: I not sure
JA: Have you installed any updates recently?
Customer: No
JA: What troubleshooting have you tried?
Customer: My phone got activation lock right now
JA: Anything else you want the Mac expert to know before I connect you?
Customer: No
Submitted: 2 months ago.
Category: Mac
Expert:  Josh replied 2 months ago.

Hi! My name is ***** ***** I will be assisting you. Let's get started!

Expert:  Josh replied 2 months ago.

You can find your Apple ID email address then use that email to reset your password.

Click here: https://iforgot.apple.com/password/verify/appleid#!&section=appleid

Enter the information and follow the prompts to find your account.

Now, with that information, click here: https://iforgot.apple.com/password/verify/appleid

You should have your Apple ID and new password ***** you can use on your iPhone now.

If you have anymore questions, please let me know otherwise if you can take a minute and use the rating system to rate our session as 4 stars or higher and press Submit so I am credited with helping you.

Expert:  Josh replied 2 months ago.

I am checking back up on you about your issue. If the issue is resolved or you do not need anymore help, please rate our session as 4 stars or more and press Submit so I am credited with helping you otherwise please reply back so we can continue with the issue.

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