How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Mike Your Own Question

Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8365
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
25267123
Type Your Mac Question Here...
Mike is online now
A new question is answered every 9 seconds

Water was spilled on the the key;board of a mac;book ;pro.

Customer Question

Water was spilled on the the key;board of a mac;book ;pro. It is working, but only when it is plugged in. the light on the charger is always green. The battery ;was replaced after the spillage.
JA: Just to clarify, what's the model of your Mac, and what operating system are you running?
Customer: macOS Ver 10.12.1 MacBook Pro Mid 2012 2.5 GHz 13"
JA: Have you installed any updates recently?
Customer: I don't believe so. It's my daughters mac
JA: What troubleshooting have you tried?
Customer: none
JA: Anything else you want the Mac expert to know before I connect you?
Customer: no
Submitted: 15 days ago.
Category: Mac
Expert:  David replied 13 days ago.

Hi my name is ***** ***** to Just Answer. I am reviewing your question and will reply ASAP.

Expert:  David replied 13 days ago.

Do you still need assistance with your issue? Please reply to let me know and we can proceed.