Hi there, I am Cris and will be glad to assist you.
In your case you can perform a forced reboot. Press and hold the wake/sleep button and home button down together. Continue to hold until the iPad shuts off do not let go until the Apple logo appears. When it does let go and allow to boot up.
Let me know how this solution works for you and if we need to further troubleshoot. If it works please take a moment to rate my service and submit at the top.