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Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8460
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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I tunes is not responding, using yosomite, last one was

Customer Question

i tunes is not responding
JA: What OS X (Operating System, e.g. Sierra, El Capitan, Yosemite, etc.) or iOS are you runninng?
Customer: using yosomite
JA: Have you installed any updates recently?
Customer: last one was about 2 months a
JA: What troubleshooting have you tried?
Customer: taken out power cord, restart, shut down, nothing seems to work
JA: Anything else you want the Mac expert to know before I connect you?
Customer: has been shutting down by itself quite a lot too
Submitted: 3 months ago.
Category: Mac
Expert:  Ashik replied 3 months ago.

Hi and Welcome. My Name is ***** ***** I look forward to assisting you today with your question.

What exactly happens when you open iTunes ?

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