Hi, thank you for contacting JustAnswer.com. My name is Russell. I will do my best to provide the right answer to your question.
Two questions before I advise you:
A. does the phone capability still work?
B. what error message do you get when texting fails?
To determine whether the phone works, use the Dialer app, enter a phone #, make the call, listen, and tell me what you hear, please.
I have several vague ideas as to the problem, but I need to ask for that test, and perhaps a few other details, before explaining my idea as to what to do...
Thank you - you may ignore the solicitation for additional services (and with them, charges). I did not send that message to you, the website system did. (And I have no control over such messages.)
Try what I suggested, and ignore that message, please.
An iPad... of course. I was thinking it was an iPhone.
Check the internet connection then. See if you can bring up a web page, please.
What app do you do texting through?
And what error message do you get?
If it doesn't work, how does it not work, please?
Pardon me - through no fault of my own, my internet connection was down for a time.
When you try to text... how does it not work? what do you see?