How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Mike Your Own Question

Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8415
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
25267123
Type Your Mac Question Here...
Mike is online now
A new question is answered every 9 seconds

I just got an iPhone 7, I have an iPhone 6 and I'm trying ti

Customer Question

I just got an iPhone 7, I have an iPhone 6 and I'm trying ti transfer data via iclioud but I can't remember the right poasswords or they are screwed up. I have changed all the passwords at least 3 times but nothing works
JA: When did you last reset your username and password?
Customer: About 10 minutes ago
JA: Have you installed any updates recently?
Customer: no
JA: What troubleshooting have you tried?
Customer: I have changed the passwords
JA: Anything else you want the Mac expert to know before I connect you?
Customer: no
Submitted: 1 month ago.
Category: Mac
Expert:  Mike replied 1 month ago.

Hi, welcome to justanswer.com! My name is Mike.

I am going over your question and I will be with you shortly.

Expert:  Mike replied 1 month ago.

If you go to this site can you login with your latest password: icloud.com

Expert:  Mike replied 1 month ago.

Hello? Are you there?