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Kris R
Kris R, Computer Hardware Engineer
Category: Mac
Satisfied Customers: 1602
Experience:  IT Manager at Wood Group PSN
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I have mid-2012 MacBook Pro running Sierra 10.12.1. 2.5 ghz

Customer Question

Hi, I have mid-2012 MacBook Pro running Sierra 10.12.1. 2.5 ghz core i5. 500 gb HD with 282 GB free, 16 GHZ RAM. I have Office 2016 and Word 2011. Problem is that both versions of Office have abuptly stopping starting up. I used Word 2016 all day yesterday and shut down normall for two hours. When I restarted last night, none of the Office software would start up. All other software starts and functions normally. On this machine, I brought up disk utility but don't see a procedure to repair permissions. Thanks for your help.
Submitted: 5 months ago.
Category: Mac
Expert:  Kris R replied 5 months ago.

How's it going.
Let me read of your question. Give me a minute.

Expert:  Kris R replied 5 months ago.

Would I be able to connect and have a look?

Customer: replied 5 months ago.
Thanks for your response, Kevin. I've fixed the problem. Have a great day.
Expert:  Kris R replied 5 months ago.

Excellent, if you could rate me above so i stil lget credit for my time thanks