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Kevin T
Kevin T, Computer Hardware Engineer
Category: Mac
Satisfied Customers: 603
Experience:  IT Manager at Wood Group PSN
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Our time machine backup is not working or crashed. Where can

Customer Question

Our time machine backup is not working or crashed. Where can we bring it in and possibly seek another alternative. It had two terra bytes of storage.
Submitted: 19 days ago.
Category: Mac
Expert:  Kevin T replied 19 days ago.

How's it going.
Let me read of your question. Give me a minute.

Expert:  Kevin T replied 19 days ago.

Could you give me the serial number of it please?

Customer: replied 19 days ago.
there is no serial number
Expert:  Kevin T replied 19 days ago.

OK - it sounds like it may need swapped out. Can I connect and have a look?

Customer: replied 19 days ago.
forget it. I'll just drive upto Chicago and have them look at it. Thanks, this is a messy process that I am not used to.
Expert:  Kevin T replied 19 days ago.

OK - no problem

Please rate me above so I still get credit for my time