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Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8365
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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I have a i phone given to me by my grand daughter the

Customer Question

I have a i phone given to me by my grand daughter the battery has to be charged at least 3 times a day even when not being used. What can i do to replace the battery as it is an early one and i am using it more often now as i am going to have an operation soon?
JA: What OS X (Operating System, e.g. Sierra, El Capitan, Yosemite, etc.) or iOS are you runninng?
Customer: No idea i am 75 so not able to give idea as i do not get technical about things. first time using computer to do this
JA: Have you installed any updates recently?
Customer: no
JA: What troubleshooting have you tried?
Customer: none only having to keep charging
JA: Anything else you want the Mac expert to know before I connect you?
Customer: only can the battery be replaced or do i have to get a restored one. this is what my grand daughter has told me?
Submitted: 12 days ago.
Category: Mac
Expert:  PC_Wizzard replied 12 days ago.

Hello and welcome to justanswer. My name is***** will be assisting you today. I am sorry to hear that you are having such trouble.

Please see link below on apps that might drain your battery quicker

https://www.apple.com/batteries/maximizing-performance/

Also see the link below for battery replacement

https://support.apple.com/iphone/repair/battery-power