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Sometimes, you have to tap the box multiple times for the keyboard to appear. If it still doesn't appear, press and hold the POWER and HOME buttons together until you see the Apple icon on your iPad then after the restart, try again to see if the keyboard option appears.
If the issue continues, please let me know otherwise if you can take a minute and use the rating system to rate our session as 4 stars or higher and press Submit so I am credited with helping you.
I am checking back up on you about your issue. If the issue is resolved or you do not need anymore help, please rate our session as 4 stars or more and press Submit so I am credited with helping you otherwise please reply back so we can continue with the issue.