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Ask Mike Your Own Question

Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8365
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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< how can i get it? i dont know, yes, none i cant passed the

Customer Question

lt; how can i get it ?
JA: What OS X (Operating System, e.g. Sierra, El Capitan, Yosemite, etc.) or iOS are you runninng?
Customer: i dont know
JA: Have you installed any updates recently?
Customer: yes
JA: What troubleshooting have you tried?
Customer: none i cant passed the code, it keeps sending me to a 15 minute wait
JA: Anything else you want the Mac expert to know before I connect you?
Customer: no, i just need to open my phone
Submitted: 12 days ago.
Category: Mac
Customer: replied 12 days ago.
i cant get my text
Expert:  Josh replied 12 days ago.

Hi! My name is ***** ***** I will be assisting you. Let's get started!

Expert:  Josh replied 12 days ago.

Do you mean that your iPhone/iPad has a passcode lock?