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The first thing to try in this sort of situation, is to try to regain your iCloud or Apple ID password.
If you are sure of what your Apple ID is, then with your Apple ID, you go to this page and follow its process, to recover your Apple ID's password:
and enter your Apple ID there, and then click on 'Continue'.
(If you aren't sure of your Apple ID, you first go to this page:
and follow the process it recommends, to recover your Apple ID.)
(If you've forgotten your iCloud password ***** can use Apple's My Apple ID service to recover it. For further instructions, go to
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