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Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8425
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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Microsoft must close because an error occurred. Keeps

Customer Question

microsoft must close because an error occurred. Keeps kicking me out. I rebuilt the utility and deleted the back up but this has not solved the problem.
JA: What OS X (Operating System, e.g. Sierra, El Capitan, Yosemite, etc.) or iOS are you runninng?
Customer: sierra
JA: Have you installed any updates recently?
Customer: just did
JA: What troubleshooting have you tried?
Customer: rebuilding the data base using the outlook utility
JA: Anything else you want the Mac expert to know before I connect you?
Customer: that's it. thanks
Submitted: 2 months ago.
Category: Mac
Expert:  technicalcat replied 2 months ago.

Hello, and thank you for using this service.
I will help you now.

Which Microsoft application and version is giving you the error?

Customer: replied 2 months ago.
Outlook 2011.
Customer: replied 2 months ago.
please help
Expert:  technicalcat replied 2 months ago.

I sent you an offer for remote services, which would be the easiest and fastest way to solve this. I could actually see what you are trying to do and fix while you watch and communicate with me. Would you like remote services?

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