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Ask Mike Your Own Question

Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8365
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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Have upgraded from CS6 to CC and CC won't let me save

Customer Question

have upgraded from CS6 to CC and CC won't let me save document get message not enough accesss privileges
JA: What kind of computer do you have?
Customer: Mac
JA: Have you installed any updates recently?
Customer: No
JA: Anything else you want the software expert to know before I connect you?
Customer: No thats all thanks
Submitted: 15 days ago.
Category: Mac
Expert:  Mike replied 15 days ago.

Hi, welcome to justanswer.com! My name is Mike.

I am going over your question and I will be with you shortly.

Expert:  Mike replied 15 days ago.

Please go to the Apple logo at the upper left of your computer screen to About This Mac and give me this information:

  • Version ? (right under Mac OS X)
  • Processor
  • Memory