Hello,I am the person that will be helping you today.
I must ask a question or two before we begin. Thank you in advance for taking the time to answer.
Who is your e-mail provider? Please, do not enter your full email address. If you do that, it will be blocked. For that reason, please tell me what comes after the @ sign.
P.S. If you do not know the answers to any of my questions or are confused about something, please let me know by replying on this page.
Hi there and welcome
If you have forgotten your Apple ID you used, you can retrieve i via the link below
Once done, you will likely need to reset your password ***** this you can do via my link below
Use the link to reset your password ***** once done use this new passwordOnce done, you can use these details to sign in on your device
I can also do these steps for you, and have made a request via Additional Services. This is optional, and if you choose to do this, I can, with your permission, remote into your computer while you watch and do all these steps (and deal with any problems that arise during them) for you. Or if you do not choose to take this service, we can continue here. This is no problem at all. Just let me know please.
Else let me know the results please.
I saw your question, the first link guides you to finding out what your username is
I kindly ask you follow the instructions I gave