Hi! My name is ***** ***** I will be assisting you. Let's get started!
Do you still have the issue?
You can perform the steps by plugging into a wall outlet then continuing with step 2
The power button on the computer. The Shift+Control+Option are keys
You will hold the keys for 15 seconds then release while powering it on.
By "No help", do you mean it did not work?
No, you will only press the "S" key
Thank you for the additional information.
Please follow the 4 steps that I have listed above
Sure-- if you wish to use a local person, I can provide you with a local company if you send me your zip code.