How's it going.Let me read of your question. Give me a minute.
You're having issues accessing your Apple account, is this correct?
Hello! My name is*****I am a certified computer professional who will assist you.I am sorry for the problem with your iPad. Once the iPad has been updated, it asks you to confirm your Apple ID and password ***** order to continue to use it. In case you forgot the password, there is a way to reset it on-line. I can assist you with that. Please type here your Apple ID and I will check for available password ***** options.Thanks,IT Miro
Hello again!I am following up with you to see if you require further assistance. Let me know by sending me a reply below.Thanks,IT Miro