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Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8418
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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My account says it is locked and when I put in my birthday

Customer Question

my account says it is locked and when I put in my birthday to unlock it says wrong birthday, how do unlock my account. when i check get an email there is nothing on the email
Submitted: 1 month ago.
Category: Mac
Expert:  IT Miro replied 1 month ago.

Hello! My name is*****
I am a certified computer professional who will assist you.

Expert:  IT Miro replied 1 month ago.

To confirm, you want to unlock (reset the password) for your Apple ID account?

Let me know,

IT Miro