how do i get rid oftouch id on iPhone
6s/ i cannot get into my phone
JA: What OS X (Operating System, e.g. Sierra, El Capitan, Yosemite, etc.) or iOS are you runninng?
Customer: how do i find this out. i have a new one and that is how i put in the finger print and it won't recognize my code when i put it in as there is no enter button
JA: Have you installed any updates recently?
Customer: yes, that is how all this came about.
JA: What troubleshooting have you tried?
Customer: i cannot get into my phone so I checked with and downloaded a tutorial on tube but it does not give me any info. that is all i knew how to do.
JA: Anything else you want the Mac expert to know before I connect you?
Customer: don' think so