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Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8502
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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I have a mac desktop that has safari as the browser. When I

Customer Question

I have a mac desktop that has safari as the browser. When I try to open safari I get a box with a lot of writing in it. How can I reinstall safari or fix it if I don't have another browser?
JA: How much experience do you have with this particular machine?
Customer: Some. I am not an expert
JA: Have you installed any updates recently?
Customer: i tried after safari wouldn't open to see if that would fix it.
JA: What troubleshooting have you tried?
Customer: Updating
JA: Anything else you want the Mac expert to know before I connect you?
Customer: No ty
Submitted: 4 months ago.
Category: Mac
Expert:  Ashik replied 4 months ago.

Hi and Welcome. My Name is ***** ***** I look forward to assisting you today with your question.

Press Command, Option and Esc keys and this willbring Force Quit window. Select Safari and click Force Quit. This will close Safari.

Then hold down Shift key on your keyboard and open Safari. Does it open now ?

Customer: replied 4 months ago.
Safari is not in the force quit window.
Customer: replied 4 months ago.
I don't think I can have you remotely help me I am on my iPad with you. I can't get on the internet on my desktop to work because safari isn't working.
Expert:  Ashik replied 4 months ago.

You can ignore secure remote. It is an automatic offer sent by this site.

Hold down Shift and open Safari. Does it open ?

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