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Bhavik Joshi
Bhavik Joshi, Computer Software Engineer
Category: Mac
Satisfied Customers: 457
Experience:  Product Developer at Computer Science Corporation
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I have a Logitech keyboard for iPad Pro for some reason the

Customer Question

I have a Logitech keyboard for iPad Pro for some reason the keyboard on the iPad is working not the Logitech is there a battery in the keyboard.
JA: How old is your iPad, and what model are you using?
Customer: Purchased last Christmas iPad Pro 12.7" screen
JA: Have you installed any updates recently?
Customer: No
JA: Anything else you want the computer expert to know before I connect you?
Customer: No
Submitted: 3 months ago.
Category: Mac
Expert:  Bhavik Joshi replied 3 months ago.

Hi, I'm Bhavik. Welcome to JustAnswer. I'm reviewing your question now, and will reply back ASAP.

Expert:  Bhavik Joshi replied 3 months ago.

Yes now a days recent keyboards comes with battery. Please see the steps to replace the battery of your keyboard :-

https://www.ifixit.com/Guide/Logitech+K750+Keyboard+Battery+Replacement/23376

Let me know if you have any questions for me. If you do not have any questions and if you are satisfied with my answer please provide your valuable rating to me.

Customer: replied 3 months ago.
You sent me a answer but it's the wrong keyboard. Again my keyboard for the IPad Pro which is 12.7" has three dimples on the side of the iPad which connect with three on the keyboard.
Expert:  Bhavik Joshi replied 3 months ago.

Yes right the keyboard I showed you was used just for the example purpose.Good to hear that I could help you.

Thank you !

Customer: replied 3 months ago.
I sent in pictures to the***@******.*** now where is the battery.
Customer: replied 3 months ago.
Sent via Customer Care)The attached photos are the keyboard that have it stopped working. Is there a battery in the keyboard.
-Gary
Expert:  Bhavik Joshi replied 3 months ago.

Hi,

Thank you for providing screen shots , I found the product you are using with the help of your pictures and found that your keyboard does not have a removable battery in it. It charges with ipad's power (Power:Rechargeable)

. Your keyboard's product name is ***** ***** Model Name is ***** ***** Below are few useful links for you :-

http://support.logitech.com/en_us/product/create-ipad-pro-keyboard#

http://support.logitech.com/en_us/product/create-ipad-pro-keyboard#

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